About Us

Privacy Statement

The Road Home Program (the "Program") was created by the State of Louisiana (the "State") to help serve the displaced residents of Louisiana as a result of Hurricane Rita or Katrina.

The Program recognizes the importance of maintaining and protecting the privacy and security of your non-public Personal Information. "Personal Information" is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number, or e-mail address. We are committed to privacy practices that protect the confidentiality and security of this information. Our practices for handling the information that you provide or that we collect exclusively through your use of this Web site are set forth below. This Privacy Statement does not apply to information we may receive from or about you in other ways. It also does not apply to information collected by third parties through Web sites that link to or from this Web site.

You may not use this Web site unless you understand and accept the terms and conditions contained in this Privacy Statement. This Privacy Statement constitutes a legally binding agreement. If you fail to agree to this Privacy Statement, you may not use the Web site.

By accessing this Web site, you consent to the collection, usage, and storage of your Personal Information by us in the manner described below. If you have questions regarding this Privacy Statement, please contact us. The Program reserves the right to amend this Statement at any time by posting the amended version on our Web site. We encourage you to learn as much as you can about your privacy on the Internet.

This Privacy Policy covers the following issues and information:

How Personal Information is Collected and Used

Personal Information is collected from you electronically in two ways, directly and indirectly. We directly collect Personal Information from you when you submit an online form through the Web site or send an e-mail to us requesting information or assistance. If we collect Personal Information from you at any other time on our site, we state that Personal Information is being collected at that time and it is always a voluntary submission.

Information is collected indirectly through technology common to all Web sites. When you enter a URL, your browser requests a page from our server. At that time, the server automatically logs certain non-identifiable information, such as time, date, browser type, and IP address. We study this aggregated data in our Internet access logs to help us tailor content toward your interests and needs. For instance, to determine the usefulness of a particular Web site feature, we may analyze collective traffic by visitors to this portion of our site. This collective data contains no Personal Information and is used to help us operate and enhance our site and services.

The Program does not accept unsolicited information outside of established business relationships. Any such unsolicited information supplied through the Web site will be deemed to be non-confidential and not Personal Information. Persons who supply us with their e-mail addresses or any other personal contact information online may receive e-mail or telephone contact from us.

The Privacy and Security of Your Personal Information

Your choice to disclose Personal Information in an e-mail submission or in an online form is voluntary. The Program has established and maintains reasonable procedures to protect the confidentiality, security, and integrity of your Personal Information. Our security measures are designed to protect against the loss, misuse, or alteration of information under our control. However, we cannot fully ensure that your private communications and other Personal Information will not be inadvertently disclosed to third parties. For example, although we take precautions to maintain the security of our Web site and servers, third parties may unlawfully intercept or access transmissions or private communications.

You are not required to submit your information electronically and may elect to submit your information by mail. To apply by Mail visit How To Apply.

Cookies

A "cookie" is a piece of data stored on a computer's hard drive containing information about the computer's user. The Program may use cookies in order to collect certain information about you as the computer's user, such as IP addresses (e.g., whether you are logged on from a .com, .gov, or .edu domain), domain names (the Internet address of a computer), type of computer and operating system being used. The Program may collect such information in order to operate the Web site better so as to enhance your use of the Web site. By using cookies, the Program is able to recognize you when you revisit the Web site, and it is able to remember certain information about you, such as your contact information. Depending on the type of browser you are using, your browser may be set to alert you of cookies. You do not have to accept all cookies sent to you by the Web site; however, depending on the particular cookie you reject, you may not be able to use some of the features in the Web site if a particular cookie is rejected.

The Web site may from time to time include, for your convenience, links to third party sites, which the Program does not own or control and which are controlled by third parties. Such sites may use cookies. However, the Program has no access to or control over these cookies, or the information collected by them. If you have any questions about how such third parties use cookies, you should contact such third parties directly.

Web site Linking Policy and Disclaimer

The Program is not responsible for the content or accuracy of any third-party linked site that is not owned by the Program or for any other links contained in such third-party sites. We provide links to other Web sites for your convenience only and for informational purposes. The inclusion of any link to a site not owned by the Program is not an endorsement by the Program of the site or its contents or accuracy and does not suggest that the opinions expressed on a third-party site are representative of the views or opinions of the Program.

The Program assumes no responsibility for any links to The Road Home Web site from another party's Web site. You may post a link to any portion of The Road Home Web site without written permission as long as The Program is portrayed in a positive manner. Any such links must not use framing techniques or in any way represent The Road Home Web site or its content as being connected with your organization. In addition, you may not use any meta tags or hidden text in your Web site that incorporate The Road Home name or the names of any its benefits and/or services. No permission is granted for you to use The Program's logo, icons, or content. You must obtain prior written permission to post additional graphic or textual material along with your link to The Road Home Web site.

Children's Online Privacy Protection

The Program is committed to protecting children's privacy online. Our Web site is not intentionally designed for or directed at children. In accordance with the Children's Online Privacy Protection Act of 1998 (COPPA), the Program will not intentionally collect or maintain information about anyone under 13 years of age.

Modifications

This Privacy Statement and the Terms of Use of the Web site constitute the complete agreement between the parties with respect to their subject matter and supersede any prior agreement or communication. The Program reserves the right to modify this Privacy Statement without prior notice. In the event the Program updates or modifies this Privacy Statement, the Program shall endeavor to post such updates or modifications on this Web site for a period of thirty (30) days following any such modifications. Therefore, you are advised to review this Privacy Statement occasionally, or at least every thirty (30) days. Your continued use of this Web site subsequent to the Program's notice of modification of this Privacy Statement shall constitute your acceptance of the modified Privacy Statement.